ARUKUS / RESOURCES
Useful material for the next decision.
Explore industry perspectives, practical evaluation guides and operating scenarios for the decisions your teams face.
Practical reading for the work your industry does.
Doctor visits, plant findings, outlet corrections, failed field jobs and service handovers: start with a situation your team recognises.
36 resources
AI assistant, agent or workflow rule: what does your process need?
Rules, assistants and agents solve different kinds of work. Use the task, the evidence and the review responsibility to decide which approach to test.
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How to choose the first business process to automate
Start with a repeated handover you can understand and measure. A practical guide to selecting an automation project without turning it into a company-wide programme.
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What a branch, an outlet and a service team have in common
Different industries need different software decisions. Their everyday handovers often reveal shared needs around records, responsibility and follow-up.
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Collection Fraud Detection using Smart Technology for MFIs and NBFCs
In the world of microfinance institutions (MFIs) and non-banking financial companies (NBFCs), the battle against payment collection fraud has been an ongoing…
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Cross-Selling of FMCG/FMCD Products by Microfinance Companies in Rural India
In the vast landscape of rural India, access to flexible financial products remains crucial for the well-being of the rural masses. Micro-Finance Institutions…
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History of Microfinance in India
The history of microfinance in India traces back to the 19th century when informal credit systems, such as moneylenders and indigenous community-based lending…
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Leveraging Internal Audit & Compliance Tools for Enhanced Collaboration and Agile Reporting
In today’s rapidly evolving business landscape, the need for agility and adaptability is more critical than ever. Organizations face constant pressure to stay ahead…
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Managing Transactional Risks in Microfinance Institutions
Microfinance Institutions (MFIs) play a crucial role in providing financial services to the underserved population, empowering them to build sustainable…
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The Crucial Role of Proactive Risk Management in Microfinance Institutions
Proactive risk management stands as the linchpin of long-term sustainability for microfinance institutions (MFIs), yet many stakeholders remain unaware of the…
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Addressing Regulatory Challenges for MFIs with Technology
In the realm of Indian microfinance institutions (MFIs), regulatory issues have emerged as one of the most pressing challenges. While the Reserve Bank of India…
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Lessons from History: The Corposol-Finansol Institutional Crisis
In 1996, Finansol, a regulated microfinancial intermediary in Colombia and an affiliate of ACCION International, underwent a crisis that resulted in a significant…
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The Imperative Role of Fraud Management in Microfinance Institutions
Fraud risk, often referred to as integrity risk, is a significant concern within the microfinance industry. This risk entails the potential loss of earnings or…
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Tracking Fraud Before It Happens: Geo-Location & Movement Monitoring in MFIs & NBFCs
Arukus’s Field Track-O Application continuously tracks the movement of field agents. The system cross-verifies scheduled tasks with actual travel patterns, ensuring…
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Was collecting that one bad loan worth it? A closer look at Reputation Risk Management for MFIs
The shocking incident involving a 27-year-old representative of a finance company in Tamil Nadu allegedly kidnapping an 11-year-old girl over her father’s unpaid…
ExploreInternal audit software evaluation checklist
A practical discussion checklist to help business and technology teams evaluate the working process.
ExploreThe request that kept changing departments
An illustrative enterprise services scenario about clearer evidence, ownership and follow-through.
Illustrative scenario • Not a customer deployment or a measured success claim.ExploreThe branch exception that became a reporting exercise
An illustrative insurance scenario about clearer evidence, ownership and follow-through.
Illustrative scenario • Not a customer deployment or a measured success claim.ExploreThe visit was completed. The exception was still open.
An illustrative logistics & field services scenario about clearer evidence, ownership and follow-through.
Illustrative scenario • Not a customer deployment or a measured success claim.ExploreThe corrective action that outlived the inspection
An illustrative manufacturing scenario about clearer evidence, ownership and follow-through.
Illustrative scenario • Not a customer deployment or a measured success claim.ExploreThe promise that disappeared between visits
An illustrative mfi & nbfc scenario about clearer evidence, ownership and follow-through.
Illustrative scenario • Not a customer deployment or a measured success claim.ExploreA territory review with half the story missing
An illustrative pharma & healthcare scenario about clearer evidence, ownership and follow-through.
Illustrative scenario • Not a customer deployment or a measured success claim.ExploreOne outlet issue, three different versions
An illustrative retail & distribution scenario about clearer evidence, ownership and follow-through.
Illustrative scenario • Not a customer deployment or a measured success claim.ExploreKeeping construction tasks, supplies and costs in view
Keeping construction tasks, supplies and costs in view. An anonymous delivery summary drawn from Arukus’s supplied company profile.
ExploreField oversight across a distributed lending network
Field oversight across a distributed lending network. An anonymous delivery summary drawn from Arukus’s supplied company profile.
ExploreInventory and workflow support for a manufacturer
Inventory and workflow support for a manufacturer. An anonymous delivery summary drawn from Arukus’s supplied company profile.
ExploreERM requirements guide
A practical discussion checklist to help business and technology teams evaluate the working process.
ExploreField operations evaluation checklist
A practical discussion checklist to help business and technology teams evaluate the working process.
ExploreIntegration readiness checklist
A practical discussion checklist to help business and technology teams evaluate the working process.
ExploreWhy Employee Requests Keep Bouncing Between IT, Admin and Finance
Internal requests move faster when ownership survives each handover between departments.
ExploreMaking Insurance Branch Risk Reviews Useful Between Reporting Cycles
Risk visibility improves when local observations, mitigation owners and evidence of follow-through remain connected.
ExploreWhen a Field Job Cannot Be Completed: Who Owns the Next Step?
Arrival confirms presence. A usable job outcome explains the exception and the next responsibility.
ExploreClosing Plant Audit Findings Without Losing the Evidence
An inspection identifies the issue. Clear ownership and verified closure determine whether anything changes.
ExploreFrom Loan Application to Collection Follow-up: Where Lending Handovers Break Down
Lending visibility depends on the handovers between application capture, field review and continuing customer follow-up.
ExploreA Doctor Visit Is Logged. What Happens to the Follow-up?
A visit location is one piece of evidence. The purpose, outcome and next responsibility make that visit useful to the wider business.
ExploreThe Area Manager’s Outlet Review: From Store Observations to Assigned Actions
Store visits become more valuable when observations connect to named actions, evidence and regional follow-up.
ExploreService ownership guide
A practical discussion checklist to help business and technology teams evaluate the working process.
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