ARUKUS / BLOGSPERSPECTIVES
Ideas from operations.
A wider perspective.
Explore Arukus articles on business processes, internal controls and financial-services operations. Our original MFI and NBFC articles remain available as part of that experience.
Explore the operational questions.
Read perspectives on the decisions behind business processes.
Risk + control
Risk ownership, reputation and operational oversight.
TO EXPLORE
AI assistant, agent or workflow rule: what does your process need?
Rules, assistants and agents solve different kinds of work. Use the task, the evidence and the review responsibility to decide which approach to test.
How to choose the first business process to automate
Start with a repeated handover you can understand and measure. A practical guide to selecting an automation project without turning it into a company-wide programme.
What a branch, an outlet and a service team have in common
Different industries need different software decisions. Their everyday handovers often reveal shared needs around records, responsibility and follow-up.
Tracking Fraud Before It Happens: Geo-Location & Movement Monitoring in MFIs & NBFCs
Arukus’s Field Track-O Application continuously tracks the movement of field agents. The system cross-verifies scheduled tasks with actual travel patterns, ensuring…
Collection Fraud Detection using Smart Technology for MFIs and NBFCs
In the world of microfinance institutions (MFIs) and non-banking financial companies (NBFCs), the battle against payment collection fraud has been an ongoing…
Leveraging Internal Audit & Compliance Tools for Enhanced Collaboration and Agile Reporting
In today’s rapidly evolving business landscape, the need for agility and adaptability is more critical than ever. Organizations face constant pressure to stay ahead…
Was collecting that one bad loan worth it? A closer look at Reputation Risk Management for MFIs
The shocking incident involving a 27-year-old representative of a finance company in Tamil Nadu allegedly kidnapping an 11-year-old girl over her father’s unpaid…
Managing Transactional Risks in Microfinance Institutions
Microfinance Institutions (MFIs) play a crucial role in providing financial services to the underserved population, empowering them to build sustainable…
Lessons from History: The Corposol-Finansol Institutional Crisis
In 1996, Finansol, a regulated microfinancial intermediary in Colombia and an affiliate of ACCION International, underwent a crisis that resulted in a significant…
The Imperative Role of Fraud Management in Microfinance Institutions
Fraud risk, often referred to as integrity risk, is a significant concern within the microfinance industry. This risk entails the potential loss of earnings or…
The Crucial Role of Proactive Risk Management in Microfinance Institutions
Proactive risk management stands as the linchpin of long-term sustainability for microfinance institutions (MFIs), yet many stakeholders remain unaware of the…
Cross-Selling of FMCG/FMCD Products by Microfinance Companies in Rural India
In the vast landscape of rural India, access to flexible financial products remains crucial for the well-being of the rural masses. Micro-Finance Institutions…
History of Microfinance in India
The history of microfinance in India traces back to the 19th century when informal credit systems, such as moneylenders and indigenous community-based lending…
Addressing Regulatory Challenges for MFIs with Technology
In the realm of Indian microfinance institutions (MFIs), regulatory issues have emerged as one of the most pressing challenges. While the Reserve Bank of India…