Archives: Collections Process

Arukus CMS supports the capture of unplanned or ad hoc collections. This feature allows your agents to record and manage any additional payments made by customers outside of their regular EMI schedules

Arukus CMS provides a PTP feature that allows agents collect payments based on the promised payment dates provided by the customers. This helps maintain transparency and ensures accurate tracking of collections.

Customers with a delinquency period exceeding 90 days, the CMS classifies the collections under the Recovery section. This feature helps agents focus on recovering outstanding payments from customers who have payments from customers who have defaulted for an extended period.

Collections for customers with a delinquency period of less than 90 days are categorized under the Overdue section. Our CMS enables your agents to efficiently handle and track collections for these customers, ensuring prompt payment recovery.

In case of national or local holidays coinciding with the EMI date, Arukus CMS allows for advance collection of EMls. This proactive feature helps prevent any potential delays or issues that may arise due to holidays

Arukus CMS facilitates the collection of regular EMls on a daily basis, according to the demand file. Your agents can easily record and track these collections, ensuring timely and accurate payments

The collection data from the demand file is automatically segregated based on centers and groups, and made available in the Collection Agent’s mobile app. This enables your agents to efficiently plan and track their collections on a daily basis.

Arukus CMS seamlessly integrates with your core banking software, such as FIS, to retrieve the daily demand file of EMls to be collected. This ensures that you have real-time access to accurate and up-to-date collection data